Making Travel Easier with Transportation Digital Signage Solutions
July 9, 2024
This article will illustrate how digital signage solutions can make travel easier and more efficient by enhancing communication, improving safety, boosting operational efficiency, and enriching passenger experience in the transportation sector.
Digital signage has found its way across various industries, facilitating better communication with customers and clients, improving productivity and operational efficiency, and saving companies money. Digital signage is particularly important in the transportation industry. Here it serves an important purpose in communicating information to passengers, providing real-time updates, and facilitating better communication and overall workplace efficiency. This article will focus on how digital signage solutions make travel easier and more efficient.
How digital signage solutions can make travel easier and more efficient
There are many ways in which public transportation digital signage can improve communication with passengers, improve safety, and enhance the overall passenger experience.
#1. Enhancing Passenger Communication
The first benefit of digital signage in the transportation industry is enhanced passenger communication.
- Digital signage displays can offer real-time updates, quickly and effectively updating details on departure and arrival status, platforms or departing gates, and more.
- Announcements can be displayed, which is particularly beneficial in situations where a transportation center is otherwise loud and displays over a loudspeaker may be difficult to hear. Visual announcements are often much more accessible.
- Wayfinding stations can be provided through digital transportation displays so that patrons can figure out where they are going or where different services and facilities might be located based on their location.
#2. Improving Safety and Security
Security can also be enhanced. Emergency alerts, safety information, and surveillance integration are all options for transportation industries looking to incorporate digital signage.
- Regular safety information, such as announcements not to leave bags unattended, can be displayed on a screen.
- Emergency alerts can be displayed for things like weather issues, transportation delays, and other safety concerns.
- Alerts can be issued for real-time emergencies like a lost child, which can go a long way toward capitalizing on all of the available resources in the form of other patrons who might have better visibility on the ground.
#3. Boosting Operational Efficiency
Digital signage for transportation can boost operational efficiency.
- The right type of transportation digital signage can facilitate operational efficiency with automated scheduling. Automated scheduling means information gets updated without an individual having to be present to update it. Changes can be made to a departure schedule, and that set of changes can be automatically scheduled to post on the given day. This makes it much easier to share information about delays, changes to platforms, and even holiday traffic data.
- Resource allocation becomes much more feasible when companies do not have to employ individuals to handle things like physical print marketing distribution or real-time updates and wayfinding information. All of that can be confined to a digital signage display.
- Digital signage isn't just for patrons. It can be used for staff members to coordinate schedules so that staff know when and where changes are to given platforms, departures, taxi availability, and schedules.
- By incorporating digital signage for internal use, employees can be given updated information in real-time pertaining to scheduling details so that when patrons and customers come to employees with questions, those employees have answers.
- The right type of digital signage for internal use makes it easy for employees to see real-time changes, particularly where emergency alerts or safety information is concerned, and act accordingly.
#4. Enhancing Passenger Experience
The passenger experience can be enhanced with additional promotions and entertainment.
- Transportation digital signage offers a way to provide entertainment, with digital signs set up and waiting areas or near ticket stands and departure gates where people might benefit from entertaining distractions, particularly if there is a long line or a delay.
- Similarly, these displays can be used for advertising and promotional information, sharing details on nearby services at an airport so patrons know which hotels are available or the top restaurants in town, and promotions for eateries or services within the transportation center.
#5. Facilitating Accessibility
The right type of transportation digital signage will facilitate better accessibility, helping companies both private and public comply with any regulations and ensure that customers have an improved experience.
- Inclusive design options can make it so that those who are hard of hearing, deaf, blind, visually impaired, or otherwise differently abled can still read or access the necessary information.
- Multilingual support means that transportation sectors can display information in the most common languages. Train stations and airports, for example, can have different displays in various areas in languages based on the departure and arrival locations.
- Visual and auditory aids like captions and sound effects can equally support an inclusive design and multilingual support.
#6. Environmental Benefits
Public transportation digital signage brings environmental benefits as well.
- Digital signage for transportation stations improves energy efficiency, particularly when software is utilized that doesn't require internet connections to be active in order to display information.
- Paperless information is perhaps the biggest environmental benefit associated with transportation digital signage; no longer do transportation hubs like airports, train stations, bus stations, and the like have to print and stock several brochures, informational placards, or other signage.
- Sustainable practices can help transportation companies meet their environmental friendliness policies and reduce carbon footprints.
#7. Leveraging Data and Analytics
The right type of digital signage for transportation centers can leverage data and analytics in a modern way.
- Information can be gathered on passenger insights, performance metrics, and other key metrics that help transportation authorities and companies make data-driven decisions.
- Performance metrics can be used to measure the efficacy of promotional campaigns or usage for wayfinding stations so that adjustments can be made and tested in real time.
Conclusion
Overall, there are several key benefits of digital signage solutions in the transportation sector, including the ability to leverage analytics, save on environmental impacts, facilitate accessibility, and improve communication with patrons. Adopting digital signage can enhance your passenger experience and improve operational efficiency, saving time, money, and loyalty among patrons. Transportation authorities and companies should strongly consider investing in digital signage solutions to modernize services and improve the overall travel experience.