What can I manage remotely?
Everything your screens show: content, playlists, layouts and schedules. Schedule changes sync to screens within 60 seconds. From Screens you can check player health, open a remote preview and restart a screen. With the Edge Player on Business Edge, our team can also update, troubleshoot and recover the device itself.
See all featuresEverything you need to run your screens
MEDIA LIBRARY
PLAYLISTS & SCHEDULING
REMOTE PREVIEW
REMOTE DEVICE SUPPORT
CLOUD MANAGEMENT
STATUS AT A GLANCE
Why remote management matters
Player health at a glance
Each screen shows its player type, status and health, so you can see which screens need attention before anyone calls.
Offline alerts
Notification policies email or text your team (SMS in the US and Canada) when a screen stays offline past the threshold you set. Digest mode keeps alerts manageable.
A record of every change
The Activity Log shows who changed what and when, with filters by entity, action and date.
Remote preview and restart
See what a screen is showing right now and restart it from Manager, without a trip to the site.
Notifications that reach the right people
Set up screen-health alert policies once and Display NOW tells the right people when a screen needs attention.
- Offline threshold: choose how many minutes a screen can be offline before anyone is alerted
- Online alerts: hear when the screen is back
- Email alerts, plus SMS to numbers in the US and Canada
- Digest mode rolls alerts up instead of one message per screen
- Group-based policies, so each location's team hears about its own screens
- Slack and Microsoft Teams alerts are coming soon
Edge Player remote support from real people
Business Edge includes the Display NOW Edge Player, and our support team can reach it remotely to diagnose and fix problems without a site visit.
Player health
The Screens page shows each player's type, status and health, so you see a problem before anyone calls.
Remote preview and restart
See what a screen is showing and restart it from Manager, on every supported player.
Activity Log
See who changed what and when, with filters by entity, action and date.
Edge Player remote support
On Business Edge, our team can access Edge Players remotely to troubleshoot and fix them.
Real people
Reach us by email at [email protected], by chat, or by phone at +1 781-375-1989.
Status page
Check platform status any time at status.displaynow.io.
Frequently asked questions
What can I manage remotely in Display NOW?
Everything your screens show: content, playlists, layouts and schedules. From the Screens page you can also check each player's type, status and health, open a remote preview and restart a screen.
How do offline alerts work?
Create a notification policy, set the offline threshold in minutes and choose who gets alerted by email or by SMS (US and Canada). You can also get an alert when the screen comes back online, use digest mode, and apply policies to specific groups.
Do alerts work with Slack or Microsoft Teams?
Not yet. Slack and Teams alerts are coming soon. Today, alerts go out by email and by SMS in the US and Canada.
Can I see who changed something?
Yes. The Activity Log shows who changed what and when, with filters by entity, action and date.
What does Edge Player remote support include?
With Business Edge, the Display NOW Edge Player is included and our support team can access it remotely to troubleshoot and fix problems, so you don't need someone on site.
Does remote device support work on Fire TV or Google TV?
Content management, status, player health, remote preview and restart work in Manager for every supported player. Device-level remote support from our team is part of Business Edge with the Edge Player.
Get started in three steps
01
Add your content
02
Build a playlist
03
Pair your screen
